H1 offers expert technical support services in all the Nordic languages, 24 hours a day, 365 days a year. We can take care of your entire incoming and outgoing communication, or handle the overflow, taking care of temporary peaks, sickness absenteeism and special campaigns.

Using manual and intelligent automated services via a number of different channels such as the telephone, email, text messaging, online chat, voicemail and the Web, here at H1 we can tailor our services for both large and small companies in most industries. Our aim is to increase the value of each individual customer contact through our unique H1 method which is based on a proactive approach in which retention, sales and cost reduction are central parameters. H1 can set up a technical support solution with about 3 to 6 weeks’ notice, depending on the size, scale and competence requirements of the assignment.

 

Examples of services we offer today:

• ADSL
• WLAN
• VOIP
• Dial-up
• Mail
• City net
• Internet security
• Cable TV
• Digital TV
• DAB
• Fault reports
• Configuration
• Abuse
• Interactive support via IVR
• Web/Interactive support
• Web/Chat
• Push on demand

Contact us for more information